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How Seniors Can Protect Themselves from Scammers

How Seniors Can Protect Themselves from Scammers

Scams targeting seniors are on the rise. Many older adults are seen as easy targets because they may be more trusting, less familiar with technology, or managing health or financial challenges. Fortunately, there are effective steps seniors can take to protect themselves and their assets.

Be Skeptical of Unfamiliar Calls, Emails, or Messages

Scammers often pose as government officials, tech support, or even family members in distress. Common red flags include:

  • Asking for personal information or money urgently
  • Demanding payment in gift cards, wire transfers, or cryptocurrency
  • Threats of arrest or legal action

Tip: If something feels off, hang up or delete the message. Do not click on links or provide any personal details.

Never Give Out Personal or Financial Information

Legitimate organizations like banks, the CRA (Canada Revenue Agency), or Service Canada will never ask for sensitive information like your Social Insurance Number, banking details, or passwords over the phone or email.

Tip: If in doubt, look up the official number and call back directly.

Be Cautious of “Too Good to Be True” Offers

Scammers may promise lottery winnings, prizes, or investment opportunities that require you to pay a fee upfront.

Tip: If you didn’t enter a contest, you didn’t win. Avoid anything that requires payment to claim a prize.

Protect Your Technology

Many scams happen online or through phone calls pretending to be tech support (e.g., Microsoft or Apple).

Tip:

  • Never allow remote access to your computer unless you initiated the request with a known, trusted source.
  • Install antivirus software and keep your system updated.
  • Use strong, unique passwords.

Talk About Scams Openly

Scammers rely on secrecy. If something unusual happens, talk to a trusted friend, family member, or caregiver.

Tip: Encourage regular conversations about scams—being open can prevent shame and help spot a scam early.

Check Charities and Service Providers

Before donating money or hiring someone, do your research. Scammers often pose as fake charities, especially after disasters or during holidays.

Tip: Use verified sites like the Canada Revenue Agency’s charity list or Better Business Bureau to check legitimacy.

Use Call Blocking and Screening Tools

Phone companies offer services that block known scam numbers or label suspicious calls.

Tip: Let unknown calls go to voicemail. If it’s important, they’ll leave a message.

Report Scams

Reporting helps prevent others from falling victim and helps authorities track criminal activity.

In Canada, report scams to:

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